If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Order substitution
A month or so back, someone got crosses from Fire Mountain when she'd
ordered some design used by pagans (or something, this was a while back) and it was suggested that a Christian person had made the substitution. I just opened a package and discovered that someone had made a substitution in my order. I'd ordered smallish sterling necklace closures and received largish 18k gold closures. Perhaps it was my fairy god-mother making this substitution? It was really generous, whoever did it, because all of my closures put together didn't cost half as much as a single one of the gold ones. I called Rio Grande ASAP and the reaction from customer service was an interesting combination of embarrassment over the error and astonishment that I was telling them about it. I guess most folks would have taken the 18k gold closures and run or something. Here I was instead, asking them to pay the return postage because it was their error and wondering if they had the sterling closures in stock. Anyway, sometimes an error is just an error, I guess. Mary PS. My sterling closures will arrive on Tuesday or Wednesday, probably (UPS ground--I declined Next-Day shipping), and a return shipping label will be enclosed. MFS -- Mary Shafer Retired aerospace research engineer "Turn to kill, not to engage." LCDR Willie Driscoll, USN |
Ads |
Thread Tools | |
Display Modes | |
|
|