Neutral Feedback

ya, i often wish i could say 'above and beyond' for great sellers.
although i must say just a promt shippment and no hassle is sometimes
more pleasant than a lot of friendly communication and helpfulness in
the midst of a problem.

it would also be nice if you could change your feedback, like talk it
over and w/ a negative giver and see if you can work it out... ??

alia

it would also be nice if you could change your feedback, like talk it
over and w/ a negative giver and see if you can work it out... ??

or at least be able to post a rebuttal (?) comment/update...i.e. "spoke with
seller, and he refunded shipping, making me satisfied". So that way, you
could put "oops, forgot to hit "good"" or similar...

Of course, some of the bad sellers would try to pay you to make it good
again, or something, but that would help out the legitimates (i.e. husband
dying, etc...)

Mary

I should have stated that I was talking about the system.

As far as this guy goes, he was clearly out of line.

Tina


"Christina Peterson" wrote in message
news:1061325813.566712@prawn...
I have an odd attitude about feed back I guess.

I have trouble remembering things sometimes. Like leaving feedback. I
often just space it out. And I am not as quick as I'd like to be. The
feedback I consider most important is going back and buying more beads.

And I have a problem with people who think neutral means bad. I do almost
always leave positive (every time that I can remember) because I know
that's
what I'm supposed to do. But I can understand someone thinking, unhappy
gets negative feedback, OK and what I expect for my money is neatral, and
service above and beyond is positive. You know, like when you answer a
survey.

I don't think everyone knows a neutral feedback is considered an insult.

Tina


"Juanita Floyd" wrote in message
...
Ohhhh! I'm really ventilated right now. I was just checking my feedback
and had
a neutral posting from a recent customer. It made no sense. He said it
didn't
look like enough beads as seen in the picture. He bid on 12 beads and I
sent
him the 12 beads as seen in the picture. I am at a loss to figure out
what
the
problem is. Maybe he can't count to 12?? Anyway, the only negative
feedback I
ever got in all the years I've been doing this was from a man too. Some
guy in
Germany that thought I should wait 2 months to get paid. I think from
now
on
when I have a male bidder, I will figure a way out of the auction. )
Obviously they don't have a clue.

Thanks for letting me rant,
Juanita

http://members.ebay.com/aboutme/rvnsbrk/
http://www.justbeads.com/search/ql.cfm?s=rvnsbrk

May fate bless us all according to our deeds.

ha ha ha, if i had a neg and they gave me fifty bucks, i would put a
positive!!! i could use fifty bucks!!!

but seriously. i had a lady once that i tried and tried to pay and
couldnt! it was awful, i was terrified i was going to get neg
feedback. i emailed her thru ebay and no dice, plus my email through
ebay was also wrong and i did not know how to change it! i even tried
emailing people who had given her feedback in the past, asking them to
contact her on my behalf and that also did not work... so i gave her
a positive feedback with my email in all caps saying i can't contact
you!! please email me!! and it worked out.... but i can imagine not
thinking of that and being in a real pickle....

alia

In article ,
"Kandice Seeber" wrote:

I agree to a point. A neutral in general is not necessarily a bad thing,
but when the person tells an untruth in the message, that's not cool. In
Juanita's case, the person should have read the auction description and
counted the beads in the pic before leaving feedback. In my opinion anyway.
As much as I don't like it, neutrals in the eBay world are regarded as
negatives. However, if someone left me a neutral, I would be looking at why
and at possibly trying to make changes so their experience is better, rather
than retaliating with a negative comment. I would hope others would do the
same, but often times they don't. I have left neutrals before, when I was
satisfied with the transaction as a whole, but something specific wasn't
great. Like shipping took forever, or the merchandise wasn't packed as well
as it could have been. I watch my comments though - in hopes that the user
will understand what I am saying instead of reacting to the fact that it is
a neutral. Of course, I have left my share of negatives - when the
transaction isn't completed due to someone not paying, etc. Oh, and when I
never receive merchandise I have bid on and paid for. That kind of thing.
Anyway. Ramble.

I think Juanita did the right thing by responding to the comment made.

--
Kandice Seeber
Air & Earth Designs

Maybe he was drunk when he bid on the auction, so it looked like twice
as many beads...

--
-Kalera
Mom of Juliet, 5, Sam, 3, and Ophelia, born 5/31/03
Wife of the incomparable Moxley of www.spaceplex.com
See us at www.strattonhome.org

In article ,
(Beadseeker) wrote:

I got one neutral one once. It was from a dealer from whom I had bought a lot
of stuff in the past. I was having some trouble with my checking account and
emailed him that the check would be late. He assured me that he understood,
then sent the neutral feedback. I never bought another thing from him. So,
there! lol
Patti

I have a negative feedback because a buyer's bottle opener got lost in
the mail (I'm assuming) and at the same time, Qwest pulled the plug on
their ISP without migrating ME, and I was without email... since I
thought all my auctions were completed, I didn't worry about it, etc.

*Not my fault.*

Did I deserve that neg?

YES.

Regardless of whether it was my fault, he never got his bottle opener
and I never responded to his emails. (Well, I did replace it, plus one,
when I found out, but that was later.)

It absolutely doesn't matter WHY your end of the interaction went bad;
if someone's experience was less than satisfying, they should be able to
feedback accurately without fear of retaliation. Why punish the vendor
because your payment was late? It wasn't his fault, either! Neutral
feedback doesn't hurt your rating.

--
-Kalera
Mom of Juliet, 5, Sam, 3, and Ophelia, born 5/31/03
Wife of the incomparable Moxley of www.spaceplex.com
See us at www.strattonhome.org

In article ,
uppies (Dr. Sooz) wrote:

That was less than considerate of him. If it was ok, then....? Poo! :-P

Uh, but just because you understand doesn't mean you're enjoying it.
What should he have done, left a positive? That's why I leave no
feedback at all, if my actual experience was neutral.

--
-Kalera
Mom of Juliet, 5, Sam, 3, and Ophelia, born 5/31/03
Wife of the incomparable Moxley of www.spaceplex.com
See us at www.strattonhome.org