Cross Stitcher Magazine subscription question

I just received a telephone call from a company (Dial America
Marketing, telephone caller ID showed "Georgia Call" but she claimed
to be calling from Nashville, TN) saying that they were calling on
behalf of The Cross Stitcher magazine to renew my recently lapsed
subscription.

they had current and accurate information for me, including the date
of my last subscribed issue, and they specifically said that they do
not take payments over the telephone, only via invoice which will be
mailed to me. They're offering a three-year subscription (18 issues)
for $51.97, which is in itself a decent price, but I'm concerned about
the veracity of this company and their involvement.

I called Clapper Communications, who publishes the magazine, and left
a voicemail message for Mary in subscriptions to ask her if this is in
fact legitimate. I'd rather subscribe directly from Clapper to be
sure that my information is received in the right place and that I get
what I'm promised, but if they have in fact outsourced this aspect of
their business, I'll go ahead and continue though this other marketing
company.

I'll post again once I've spoken with Mary (or someone else at
Clapper) to discuss the situation.


Jenn L.
--
http://home.comcast.net/~sewunicorn/
http://community.webshots.com/user/jaliace

Current projects:
Nordic Needle Rose (Silver Lining)
Starry Night (Vincent van Gogh via Cross Stitch Collectibles)
Lady of the Flag (Mirabilia)
Weight loss to date: 18.5 lbs

Dial America is a legit call center. I don't know if Clapper uses them
since I ditched that mag quite a while ago, but I wouldn't be surprised.
If the caller already has your correct address, there really isn't any
harm in having her send an invoice. Once you have the invoice you can
check with Clapper to make certain the reply address (for sending
payment) is accurate.

Don't worry about the Nashville vs. Georgia issue with call centers. It
is all run through trunk lines and who knows where those are registered.

Jenn Liace wrote:
I just received a telephone call from a company (Dial America
Marketing, telephone caller ID showed "Georgia Call" but she claimed
to be calling from Nashville, TN) saying that they were calling on
behalf of The Cross Stitcher magazine to renew my recently lapsed
subscription.

they had current and accurate information for me, including the date
of my last subscribed issue, and they specifically said that they do
not take payments over the telephone, only via invoice which will be
mailed to me. They're offering a three-year subscription (18 issues)
for $51.97, which is in itself a decent price, but I'm concerned about
the veracity of this company and their involvement.

I called Clapper Communications, who publishes the magazine, and left
a voicemail message for Mary in subscriptions to ask her if this is in
fact legitimate. I'd rather subscribe directly from Clapper to be
sure that my information is received in the right place and that I get
what I'm promised, but if they have in fact outsourced this aspect of
their business, I'll go ahead and continue though this other marketing
company.

I'll post again once I've spoken with Mary (or someone else at
Clapper) to discuss the situation.

--
Brenda

On Sat, 26 Mar 2005 21:59:18 GMT, Brenda
wrote:

Dial America is a legit call center. I don't know if Clapper uses them
since I ditched that mag quite a while ago, but I wouldn't be surprised.
If the caller already has your correct address, there really isn't any
harm in having her send an invoice. Once you have the invoice you can
check with Clapper to make certain the reply address (for sending
payment) is accurate.

Don't worry about the Nashville vs. Georgia issue with call centers. It
is all run through trunk lines and who knows where those are registered.

Thanks for this information, Brenda. After I thought about it a bit
more, I realized that since I'm registered on the National Do Not Call
Registry, they must have gotten my information through a bona fide
customer contact.

I'll still follow up after my conversation with Clapper.


Jenn L.
--
http://home.comcast.net/~sewunicorn/
http://community.webshots.com/user/jaliace

Current projects:
Nordic Needle Rose (Silver Lining)
Starry Night (Vincent van Gogh via Cross Stitch Collectibles)
Lady of the Flag (Mirabilia)
Weight loss to date: 18.5 lbs

On 2005-03-26 15:59:18 -0600, Brenda said:

Don't worry about the Nashville vs. Georgia issue with call centers.
It is all run through trunk lines and who knows where those are
registered.

Jenn Liace wrote:
I just received a telephone call from a company (Dial America
Marketing, telephone caller ID showed "Georgia Call" but she claimed
to be calling from Nashville, TN) saying that they were calling on
behalf of The Cross Stitcher magazine to renew my recently lapsed
subscription.

Caller IDs often show strange things for whatever reason. My
brother-in-law has a cell phone that shows up as "Santa Clari, CA" no
matter where he's calling from, and he didn't get the phone in CA.
Even stranger is the situation with my father, whose calls always show
up as Atlanta, GA although he lives in CO. And he's not using a cell
phone.
--
Suze
Cat hair? That's just an embellishment.
(Take stitch out to reply.)

I've just spoken with Liz at Clapper. She confirmed that Dial America
does in fact do business with them, specifically on recently lapsed
subscriptions. She said that they have recently found out about other
companies that are pulling magazine scams, promising one title and
shipping something else, or licensed distributors subcontracting the
magazine out and undercutting their prices, so she was glad that I
called to make sure on this one.

Jenn L. (posting from work)