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#11
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LQS Complaints--Other shoe; same foot.
In article ,
Marcella Peek wrote: The other day we had a little family wedding shower for my niece (she and her finance just hit the courthouse with their parents so we didn't get a chance to do anything beforehand) The phone rang, her mom handed it to her and she chatted while we were all waiting for her to finish unwrapping a gift. sigh. Finally off the phone, opened said gift. Phone rang again and a conversation of at least 5 minutes went on while we sat waiting. She put the phone down next to me. I very quietly slid it off the table, into my lap and removed the battery. :-) No more interruptions. Battery went back after dessert. Yes, I can be an evil aunt but sheesh. Good for you, Marcella! I love the convenience of having a cell phone (it's the *only* way to reach DH when he's between schools where he has to observe student teachers), but I can't imagine why people can't turn them off or at least silence them when in a meeting, movie, etc. It drives me nuts! -- Sandy in Henderson, near Las Vegas my ISP is earthlink.net -- put sfoster1(at) in front http://home.earthlink.net/~sfoster1 AKA Dame Sandy, Minister of Education |
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#12
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LQS Complaints--Other shoe; same foot.
yes I'm afraid so
-- Jessamy In The Netherlands Take out: so much quilting to reply. Time to accept, time to grow, time to take things slow www.geocities.com/jess_ayad http://uk.pg.photos.yahoo.com/ph/jes...pson/my_photos ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ So, in your esteemed opinions, was I wrong to make this suggestion? BYT, she did not follow my suggestion and had the Chicago shop do her figuring. Just wondering---do not want to start a flame war here. judy in fort worth |
#13
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LQS Complaints--Other shoe; same foot.
Wow, that is one trust worthy person. When I went to PEI, geezz 15 years
ago (my how time flies) I was flabbergasted to see potato stands on the side of the road with a container of money and no one tending to it. Having been raised in the big city, I had never seen this. People just didn't do that unless they didn't care about losing the money and product. I don't know if people on the island still do that. It is such a quaint place, so picturesque. -- Carole Champlain, NY http://photos.yahoo.com/ceridwen_rhea Treasure your Mind, Cherish your Reason, Hold to your Purpose Epictetus (52 c.e - 135 c.e.) "Roberta Zollner" wrote in message ... Here's a positive retail story: At the quilt show last week, about 2 minutes before I was supposed to meet my traveling companions/enabling quilt buddies at the car (we were on a bit of a schedule with a long drive home), I spotted some great fabric on a vendor's table. Picked up a piece and spotted some more! Oh agony -not much cash in the wallet, and she didn't take cards. No online shopping, no bricks-and-mortar store either. Her entire business is at shows. But no problem, she said, I could take all the fabric I wanted and just transfer the money to her bank account! She said she'd never been disappointed trusting her customers. Since I was in a rush, I just took the piece I could afford. Would have been way too tempting to grab a whole tableful on credit! Roberta in D "Sandy Ellison" schrieb im Newsbeitrag ... Howdy! LOL! Been there! It's been a few years since I worked at the lqs but when I go in--some things haven't changed. g The most galling was the woman who owns a shop 40 miles north of here. She only kept that shop open 1 or 2 days a week (one of those hobby shop owners, Susan L.P.); she took her shop on the road once or twice, always to the Dallas show because that's a biggie. So she was in the shop w/ her friend/employee, asking one of my bosses (the quilter one) all kinds of questions about running the shop. My boss was such a newbie to this experience (a fabulous quilter, just not a business person), she was actually trying to answer everything. When she had to refer to her partner, K, I just rolled my eyes at K who had been taking it all in from another room. K suddenly became deaf&dumb, wouldn't answer questions, played she was on the phone. g Finally the woman from the other shop got ready to leave, asking, "Btw, where's the nearest JoAnn or Cloth World or Hancocks?" THEN we all gave her directions to get her out of the store. Other just-not-thinking customers/students: loudly telling everyone where she got her fabric (not here) and how much she saved--while sitting in the classroom during a lesson; "I never buy the stuff they sell here!" Bringing a quilt book to the cutting table and saying, "I want that fabric!" without a clue as to how old the book is, who made the fabric, or how many years it's been since that fabric was sold. But this customer (& there are many of them) wants to make THAT quilt EXACTLY the way it looks. Those of us who've quilted for years probably recognize the fabric & know "it's no longer available"; we clerks offer alternatives but sometimes the customer just gives up because it's not an EXACT match. Coming to class with a machine she's never used, not even sure how to turn it on--"I didn't take the new owner's class at the shop when I bought this thing; why bother?" ...uh, because we don't have time or energy or knowledge to teach you about it right now, lady! g But, I enjoyed the job, the customers, the quilts, the fabric, the shows, working the shows, all of it. I only quit when the cost of hand cream became prohibitive (the finishing chemicals on the fabrics eats up my skin-- pre-wash, pre-wash, pre-wash!) BG and the bosses couldn't get along with each other. The camaraderie you find in a good quilt shop can't be beat. When the customers chime in, knowing their opinions & comments are welcome when someone is asking about "what colors?" and "how do I do this part?" and "where's a good place to eat around here?" And the customers in turn include the employees in the fun they're having, too. ;-) Working in retail's crazy anyway. 8- Ragmop/Sandy --never met a stranger in a quilt shop p.s. isn't it amazing that millions of people lived their lives BEFORE the mobile phones came around? On 6/14/06 11:00 AM, in article , "joan8904 in Bellevue Nebraska" wrote: A disclaimer--I have worked for almost 2 years in my local LQS and I love my job and the customers. I do enjoy reading your comments regarding your local quilt stores, both positive and negative. There's always something to learn and it's good to hear from the customer viewpoint. But, on the other hand, I could make (short) list of complaints that I have about customers. *Talking on cell phone while shopping and while being waited on. *Taking cell phone calls during a class despite and despite a (gentle) suggestion otherwise. *Bringing unruly children into the store and letting them roam, crawl, yell, etc. *Coming into the store 15 minutes before closing time to select 15 fabrics for a color-wash trip around the world. *Calling to see if we have a fabric from 5 years ago that you bought at another store. No manufacturer name, no collection name. Just 'pink with little white flowers.' I'll try, but don't expect a miracle. *Attempting to return a kit you bought at another store. *Coming in to pick up the Mystery Quilt clue and announcing in a very loud voice that you're off to another quilt store to buy your fabric. And you'll be back for all future clues. Of course. It does help to have a good sense of humor when working in any retail environment! : joan |
#14
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LQS Complaints--Other shoe; same foot.
Seems about half the complaints center around cell phones. And then
people wonder why various school districts have banned cell phones in schools. Adults can't even control themselves with the pesky things. How well do you think a teenager is going to do? Michelle in NV |
#15
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LQS Complaints--Other shoe; same foot.
Judy: I would have figured the fabric
requirements myself. With the aid of a calculator, and a graph sketch, it is not difficult. There are some quilter's math books available too. If I needed extra help, I'd ask another quilter to double check my math. I would not take up the shop employee's time. JMHO. But I certainly do NOT think you were deserving of a tongue lashing for your suggestion! I do look forward to seeing the quilt; it sounds lovely. PAT in VA/USA |
#16
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LQS Complaints--Other shoe; same foot.
It is not unusual around here at roadside egg stands and corn stands too. I
think they may lose money on occasion but that doesn't happen often and I guess it's cheaper than paying someone to watch over the cash. -- Bonnie NJ "C&S" wrote in message ... Wow, that is one trust worthy person. When I went to PEI, geezz 15 years ago (my how time flies) I was flabbergasted to see potato stands on the side of the road with a container of money and no one tending to it. Having been raised in the big city, I had never seen this. People just didn't do that unless they didn't care about losing the money and product. I don't know if people on the island still do that. It is such a quaint place, so picturesque. -- Carole Champlain, NY It is not unusual around here at roadside egg stands and corn stands too. I think they may lose money on occasion but that doesn't happen often and I guess it's cheaper than paying someone to watch over the cash. -- Bonnie NJ |
#17
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LQS Complaints--Other shoe; same foot.
Sandy Ellison wrote:
p.s. isn't it amazing that millions of people lived their lives BEFORE the mobile phones came around? There was life before mobile phones? *ducks and runs* -- blackrosequilts My train of thought left the station without me. http://community.webshots.com/user/blackrosequilts 2005 BOMs: http://pg.photos.yahoo.com/ph/blackrosequilts/my_photos -------- __o ----- -\. -------- __o --- ( )/ ( ) ---- -\. -------------------- ( )/ ( ) ----------------------------------------- |
#18
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LQS Complaints--Other shoe; same foot.
I have one (for emergencies in the car), but it is never on - and I
don't know its number g .. In message , Jessamy writes I *still* don't have a mobile hehehe -- Best Regards pat on the hill |
#19
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LQS Complaints--Other shoe; same foot.
joan8904 in Bellevue Nebraska wrote:
*Bringing unruly children into the store and letting them roam, crawl, yell, etc. If I may interject... is it so bad to bring unruly children into a store? I mean, does the fact that children roam, crawl, and yell make them unruly? I do not mean to be facetious (or maybe I am just being defensive), but we often go to our LQS as a whole family. DH sits on the floor and tries to keep the two kids under control. But, kids crawl and roam. Sometimes they yell. We do not permit them to touch the fabric, walls, displays, anything. If we could not bring children in, then I'm relegated to only ordering fabric online. Or DH has to stay outside with the kids, and that's not always the best place to be. Obviously, there ought to be some standard for basic politeness, such as regarding cell phones, making outrageous return demands, etc. However, isn't there any room so that children, while being children, would still be allowed to go into a little store without raising eyebrows? -- Anita -- |
#20
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LQS Complaints--Other shoe; same foot.
In article et,
Irrational Number wrote: joan8904 in Bellevue Nebraska wrote: *Bringing unruly children into the store and letting them roam, crawl, yell, etc. If I may interject... is it so bad to bring unruly children into a store? I mean, does the fact that children roam, crawl, and yell make them unruly? I do not mean to be facetious (or maybe I am just being defensive), but we often go to our LQS as a whole family. DH sits on the floor and tries to keep the two kids under control. But, kids crawl and roam. Sometimes they yell. We do not permit them to touch the fabric, walls, displays, anything. Depends. How's that for definitive. When I am teaching it is quite distracting when little ones wander in and start "browsing" through student supplies. Sometimes the call for "where's the grown-up" go unheeded because the grown up is busy shopping and grateful for the peace. I do think wandering is a problem. If children outnumber grown up hands to hold than a stroller, backpack or something needs to come in to play. Yelling doesn't go on all that long usually and frankly sometimes adults are just as loud. If they wander, how do they not also touch fabric? It is a ground level generally. marcella |
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