Nordic Needle experience?

Hi all - thanks for the input. As I said - i'm not terribly concerned about
it. it does seem they have a ton of interesting things and i liked that I
could order both Rainbow Gallery and Kreinik from one place so I could try
them both in their various forms.

But it's good to know what to expect and that if there's ever an "emergency"
stitching requirement, I should probably use a different supplier.

can't imagine that actually happening but..

thanks again!
k

I have ordered from them as well. I live in NJ and they get me my
orders usually in about 2 weeks. I might add that they wrap the order
very nicely. It is like opening a gift!

I like going through their site. They have so many beautiful things
there.

Di

KCat said
Hi all - thanks for the input. As I said - i'm not terribly concerned about
it. it does seem they have a ton of interesting things and i liked that I
could order both Rainbow Gallery and Kreinik from one place so I could try
them both in their various forms.

But it's good to know what to expect and that if there's ever an "emergency"
stitching requirement, I should probably use a different supplier.

I've been a satisfied customer of NN for about a year. If I want something
fast, I pay the extra for expedited shipping. I wish they'd add an order
tracking system to the web site or send an email when an order actually leaves
like my online pharmacy does.

--
another Anne, add ingers to frugalf to reply

I think it depends on what you order. Towards the end of
the Jan-April sale I ordered metallics I couldn't find
locally. Came within 3 weeks. However, I'm still waiting
for the fabric (Cashel linen, white and antique white). Supposedly
it's still backordered. After 4 months I'm
ready to cancel the order.

Nancy

KCat wrote:

I opted to order a variety of metallics and some odds and ends from them
since they seemed to have such an extensive collection and decent prices.

The shipping date they quoted seemed at the long end of the scale... are
they just being conservative or do shipments from there tend to take a
while? Unfortunately, this wasn't something I noticed until *after* I'd
placed the order.

I placed an order for some silks and some beads on 8/13
and they just arrived today (8/19). All of the items were in
stock, obviously.

Best wishes,
Ericka

"Ericka Kammerer" wrote in message
...
KCat wrote:

I opted to order a variety of metallics and some odds and ends from them
since they seemed to have such an extensive collection and decent prices.

The shipping date they quoted seemed at the long end of the scale... are
they just being conservative or do shipments from there tend to take a
while? Unfortunately, this wasn't something I noticed until *after* I'd
placed the order.

I placed an order for some silks and some beads on 8/13
and they just arrived today (8/19). All of the items were in
stock, obviously.

Best wishes,
Ericka

I ordered a gift for a friend in Ohio and she had it in 4 days! I thought
that was excellent service!

Mavia

"Ericka Kammerer" wrote in message
...
KCat wrote:

I placed an order for some silks and some beads on 8/13
and they just arrived today (8/19). All of the items were in
stock, obviously.

Best wishes,
Ericka

Good to hear (uh...read) I'm in Texas... wonder if it takes longer.

Seriously though- I think everything I ordered was pretty standard stuff
that hopefully they'd have in stock. we'll see. Metallics. The only thing
that might be a bit odd was the laying tool. no fabrics in the order
though. oh wait - there was a "grab bag" of fabrics. presumably something
already packaged?

Nancy wrote:
However, I'm still waiting for the fabric (Cashel linen, white and antique
white). Supposedly it's still backordered. After 4 months I'm
ready to cancel the order.

Have you tried calling them about this? The girls who answer the phone
are wonderful (moreso than the people *in* the store!) and I bet they'd
be shocked your order hasn't been completed! I was there recently and
they had quite a bit in stock so maybe your order got misplaced?

HTH

Joan

I called in June and in July and the linen still wasn't in. And the
girl who
handles back orders wasn't so pleasant. Even mentioned a backorder that
took 10 months to "placate" me. Of course now it's "vacation time" in
Europe so I doubt anything is coming in now. Needless to say despite
everyone else's wonderful experiences, I'm NOT impressed.

Nancy

Nancy wrote:

Needless to say despite
everyone else's wonderful experiences, I'm NOT impressed.

I have to agree. In early June I placed an order for bellpull hardware
I needed to have by the end of July (6 weeks' lead time).

After 4 weeks, I called to find out what the status of my order was
because I had gotten no email, and the person who answered (though nice
enough) couldn't tell me, and asked that I call back later when someone
could answer me.

I called my local LNS who got right on it, and said that the one I
wanted was out of stock with no hope of the distributor ever having it
again.

If this were the case, I would have appreciated NN letting me know, but
no effort was made to let me know what was going on. That was my first
and last experience with them.



--
Lizard-Gumbo

http://community.webshots.com/user/moonlightmojo