Christina in Ok wrote:
I am one who is glad to see someone who can sharpen pinking shears and
scissors (only wish this came up sooner)



I just got burned $34.00 for sending 4 scissors and 1 pinking shear to
someone for shaping in another state.

To make matters worse, I called Fiskars to ask about who to send them too,
They, told me to send my scissors to him,. (all of mine are the softouch)



Mine came back dirty,( with white stuff on them) not cleaned or anything,
not packaged well at all, They sent back to me with my scissors threw
into package box on there own with no peanuts or paper !!

I sent them in with peanuts, and peanuts on the tips ( no telling what
happened to my box)

I had to pay shipping to and from ($12)



One pair one wasn't even sharpened and will not even cut a thread.

He did call me to say one could not be sharpened, but I found one of the
small ones I sent one wasn't even sharpened. They are better, but I have
dull spots on them. Esp. towards the back, so I still cannot take a full cut
of fabric.

NO refund, but only a credit for one pair, if I wanted to send more to him!
Ha I think not!

I did not call him back after I received them back and let him know, what
good would it do if I did?



Your prices are cheaper!

I paid $6 per pair, $8 for pinking and two where the small scissors!

Now if I wasn't feeling so Mad, I would try your service.



Sorry to hear about that. Often, I have to do "damage control". Have
heard your complaint too often and when someone brings in a pair to be
sharpened, I usually do them on the spot and ask them what they
primarily cut. Then I go into the bin (or the tailor shop across the
hall) and try various bits of fabric or otherwise. If the customer is
not happy, I don't charge them. If they can't be sharpened, I give them
a pair of the thousands of airport seizures I have. It's like handing
out a functional business card !

Now if they leave items for me to sharpen (Knives or Scissors), I always
ask if they need a loaner (free of charge). Makes for good business and
they tell their friends.

My web prices are just that. Better to call me and if you are sending a
lot, or do charity work or are a senior, my prices are negotiable

Just don't throw away any of your scissors or shears ! Can't tell you
how many times I needed just a bolt or screw from an old pair of Wiss,
Boker, Ginger or otherwise. Some of them have a square-shouldered bolt
that is a) hard to find b) expensive from the manufacturer or c)
non-existant, that I will have to make and charge the customer for !

Thanks for the input on your experience.

--
J Hughes
"Village Sharpener"

"Business Is Good When Things Are Dull !" (TM)
http://www.VillageSharpener.com